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Notification System Overview

Prelix Forms provides a comprehensive notification system to keep you informed about important activities, updates, and events. You can customize your notification preferences to receive the right information at the right time through your preferred channels.

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Notification Types

System Notifications

Platform updates, maintenance schedules, and important system announcements.

Activity Notifications

Form completions, report generation status, and workflow updates.

Collaboration Alerts

Team activities, shared reports, comments, and collaboration requests.

Security Notifications

Login alerts, security updates, and account protection information.

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Notification Channels

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Available Delivery Methods

Real-time platform notifications:
  • Instant notifications within the Prelix Forms interface
  • Visual indicators and badges for unread notifications
  • Notification center with complete activity history
  • Interactive notifications with quick actions
  • Persistent notifications for important updates

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Notification Preferences

Customize delivery methods:
  • Choose preferred channels for different notification types
  • Set priority levels for various activities
  • Configure quiet hours and do not disturb periods
  • Enable or disable specific notification channels
  • Set up backup notification methods for critical alerts
Control when you receive notifications:
  • Immediate notifications for urgent activities
  • Batched notifications for non-critical updates
  • Daily or weekly digest options
  • Time zone-aware notification scheduling
  • Custom frequency settings for different activities
Choose what notifications you receive:
  • Filter by activity type and importance level
  • Set up keyword-based notification filters
  • Configure team and project-specific notifications
  • Enable notifications for specific form templates
  • Customize notifications based on your role and responsibilities

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Activity-Based Notifications

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Form and Report Activities

1

Form Completion

Receive notifications when you or team members complete forms and submit them for processing.
2

Report Generation

Get alerts when AI report generation is complete and reports are ready for review.
3

Processing Status

Stay informed about processing progress, especially for complex reports with multiple files.
4

Quality Alerts

Receive notifications about report quality issues or suggestions for improvement.

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Collaboration Notifications

Team collaboration alerts:
  • Notifications when reports are shared with you
  • Alerts for new team member additions or removals
  • Access permission changes and updates
  • Invitation notifications for collaborative projects
  • Shared folder and resource access notifications

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Customizing Your Notification Experience

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Personal Preferences

Personalize your notification experience:
  • Set your preferred notification tone and style
  • Choose notification timing based on your schedule
  • Configure language preferences for notifications
  • Set up personalized notification templates
  • Adjust notification sensitivity and threshold levels
Optimize for your devices:
  • Different settings for desktop and mobile devices
  • Browser-specific notification preferences
  • Mobile app notification customization
  • Smartwatch and wearable device integration
  • Cross-device notification synchronization
Time-aware notification management:
  • Work hours vs. personal time notification settings
  • Weekend and holiday notification preferences
  • Time zone considerations for global teams
  • Meeting and calendar integration for smart timing
  • Vacation and out-of-office notification handling

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Team and Project Settings

Team Notifications

Configure notifications for team activities, shared projects, and collaborative work.

Project Alerts

Set up project-specific notification preferences and priority levels.

Role-Based Settings

Customize notifications based on your role and responsibilities within teams.

Escalation Rules

Set up escalation procedures for critical notifications and urgent issues.

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Notification Management

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Notification Center

Comprehensive notification history:
  • Chronological list of all notifications
  • Filter and search capabilities for finding specific notifications
  • Mark as read/unread functionality
  • Archive and delete options for notification management
  • Export notification history for record-keeping

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Advanced Management Features

Intelligent notification features:
  • AI-powered notification prioritization
  • Context-aware notification timing
  • Duplicate notification detection and prevention
  • Smart bundling of related notifications
  • Predictive notification preferences based on behavior
Secure notification handling:
  • Encrypted notification content for sensitive information
  • Privacy controls for notification content
  • Secure delivery channels for confidential updates
  • Audit trails for notification access and delivery
  • Compliance with data protection regulations
Connect with external systems:
  • Slack and Microsoft Teams integration
  • Calendar and scheduling app connectivity
  • Email client integration and synchronization
  • Mobile app and wearable device support
  • API access for custom notification systems

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Notification Best Practices

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Optimizing Your Notification Setup

1

Start Conservative

Begin with minimal notifications and gradually add more based on your needs and preferences.
2

Use Priority Levels

Set up different notification levels for various activities to avoid notification overload.
3

Regular Review

Periodically review and adjust your notification settings based on changing needs and usage patterns.
4

Team Coordination

Coordinate notification preferences with team members to ensure effective communication.

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Common Notification Scenarios

Recommended settings for new users:
  • Enable notifications for form completion and report generation
  • Set up email notifications for important system updates
  • Configure collaboration notifications for team activities
  • Enable security notifications for account protection
  • Start with daily digest emails to avoid overwhelming notifications

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Troubleshooting Notifications

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Common Issues and Solutions

When notifications aren’t being delivered:
  • Check spam and junk folders for email notifications
  • Verify notification settings are enabled for the specific activity
  • Confirm email addresses and contact information are correct
  • Check browser notification permissions for in-app alerts
  • Verify mobile app notification settings and permissions
Managing notification overload:
  • Review and adjust notification frequency settings
  • Use digest options instead of immediate notifications
  • Set up quiet hours and do not disturb periods
  • Filter notifications by priority and importance
  • Unsubscribe from non-essential notification types
When notifications arrive late:
  • Check internet connection and email server status
  • Verify time zone settings are correct
  • Review notification scheduling and timing preferences
  • Check for system maintenance or service disruptions
  • Contact support for persistent delivery delays

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Performance Optimization

Reduce Noise

Filter out unnecessary notifications to focus on what matters most.

Batch Processing

Use digest and summary options to reduce notification frequency.

Smart Timing

Configure notifications to arrive at optimal times for your workflow.

Channel Optimization

Use the most effective notification channels for different types of information.

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Next Steps

Profile & Preferences

Learn how to customize your profile settings and personal preferences in Prelix Forms.
Notification Tip: Start with conservative notification settings and gradually customize them based on your workflow and preferences. Regular review and adjustment of notification settings helps maintain an optimal balance between staying informed and avoiding notification overload.